Second Diagnostic Quiz
Click on the Appropriate Symbol Below for
? Diagnostic Quiz #2 Questions
4 Details on the Final Examination
Identify the letter of the choice that best completes the statement or answers the question.
____ 1. The component of a management support system that actually provides the advice is the ____
a. |
Dialog manager |
c. |
Model base |
b. |
Data base |
d. |
Model capture element |
____ 2. Users have roles in all the following aspects of management support systems except ____
a. |
Knowledge capture |
c. |
Usage |
b. |
System maintenance |
d. |
Feedback on value |
____ 3. Crandall's Creamery accumulates all business transactions throughout the day. At midnight, all transactions are processed. This is an example of ____.
a. |
OLTP |
c. |
real-time processing |
b. |
batch processing |
d. |
occurrence processing |
____ 4. The Bourbon Construction Company enters orders directly into their computer system and they are processed immediately using ____.
a. |
OLTP |
c. |
DSS |
b. |
batch processing |
d. |
SAP R/3 |
____ 5. A manager using a DSS should be paid ____ than one of an MIS because ____.
a. |
Less; DSS are easier to use and intended to support managers who know little about information systems |
c. |
More; an MIS basically clerical in nature as they are about data and not decision making |
b. |
Less; DSS provides more support, capturing more refined knowledge |
d. |
More; an MIS is about the past, not the future |
____ 6. A manager unused to information systems would find an ESS ____
a. |
Helps with the choice phase of problem solving |
c. |
Very easy to use |
b. |
Uncomfortable because it is highly technical and meant for IT types |
d. |
Full of data about the business environment |
____ 7. Group Support Systems differ from Decision support Systems primarily in
a. |
Having capabilities to make group processes run more smoothly |
c. |
Being less reliable because the technology is newer |
b. |
Having ability to handle more complex problems |
d. |
Nothing; they are exactly the same. |
____ 8. Automatically ordering more inventory when levels drop below a certain point is an example of a(n) ____ decision.
a. |
ad hoc |
c. |
Nonprogrammed |
b. |
programmed |
d. |
Optimized |
____ 9. Each time inventory drops below 20 units, the Argus Corporation orders 70 more. This is an example of ____.
a. |
intelligence |
c. |
Heuristics |
b. |
optimization |
d. |
Creativity |
____ 10. Antonia Fractillini needs to arrive at the absolute best decision. While it may not be as fast, it must be the best solution. She should use a(n) ____ model.
a. |
optimization |
c. |
Satisficing |
b. |
simulation |
d. |
linear programming |
____ 11. Greg wants a report on his desk each time inventory levels drop below 20. This is an example of a(n) ____ report.
a. |
summary |
c. |
demand |
b. |
ad hoc |
d. |
exception |
____ 12. A(n) ____ report provides a summary of the critical activities of the previous day.
a. |
key-indicator |
c. |
exception |
b. |
demand |
d. |
drill-down |
____ 13. ____ reports are reports that are automatically produced when a situation is unusual or requires management action.
a. |
Demand |
c. |
Drill-down |
b. |
Scheduled |
d. |
Exception |
____ 14. Through the use of ____ reports, analysts are able to see data at a high level first, then at a more detailed level, and then at a very detailed level.
a. |
Exception |
c. |
scheduled |
b. |
drill-down |
d. |
key-indicator |
____ 15. Every MIS is potentially obsolete, because _____
a. |
MIS is an old technology that has been replaced by newer ones like group support systems and decision support systems. |
c. |
They don’t solve a problem, they merely allow individuals to “swim” in the data to get a feel for the history of the problem. |
b. |
Each MIS is specialized to a functional area. |
d. |
The design of the data dictionary reflects past concerns about what is important to the business. |
____ 16. ____ is a decision-making approach that encourages feedback from individual group members, and the final decision is made by voting.
a. |
The group consensus approach |
c. |
The nominal group technique |
b. |
Brainstorming |
d. |
The delphi approach |
____ 17. A(n) ____ consists of hardware and software that stores knowledge and makes inferences, similar to a human expert.
a. |
expert system |
c. |
neural network |
b. |
vision system |
d. |
genetic algorithm |
____ 18. Management Support Systems exist to
a. |
Help managers make decisions |
c. |
Help managers ask better questions |
b. |
Help managers reach conclusions |
d. |
Help managers gather data |
____ 19. Bill needs to project profits for next quarter based on a choice among three new products to introduce. Mary has developed a model to make these projections based on the experiences their firm has had with new products. The use of this model is most appropriate in a(n)
a. |
MIS |
c. |
Decision Support System |
b. |
Consulting system |
d. |
Expert System |
____ 20. Because of the technology life cycle
a. |
Information transfer is the user’s responsibility |
c. |
There is no payback until information technology is complete and ready for use |
b. |
Information is a resource that needs to be managed |
d. |
Technology is extremely difficult to manage and use profitably |
Second Diagnostic Quiz
Answer Section
____ 1. The component of a management support system that actually provides the advice is the ____
a. |
Dialog manager |
c. |
Model base |
b. |
Data base |
d. |
Model capture element |
____ 2. Users have roles in all the following aspects of management support systems except ____
a. |
Knowledge capture |
c. |
Usage |
b. |
System maintenance |
d. |
Feedback on value |
____ 3. Crandall's Creamery accumulates all business transactions throughout the day. At midnight, all transactions are processed. This is an example of ____.
a. |
OLTP |
c. |
real-time processing |
b. |
batch processing |
d. |
occurrence processing |
____ 4. The Bourbon Construction Company enters orders directly into their computer system and they are processed immediately using ____.
a. |
OLTP |
c. |
DSS |
b. |
batch processing |
d. |
SAP R/3 |
____ 5. A manager using a DSS should be paid ____ than one of an MIS because ____.
a. |
Less; DSS are easier to use and intended to support managers who know little about information systems |
c. |
More; an MIS basically clerical in nature as they are about data and not decision making |
b. |
Less; DSS provides more support, capturing more refined knowledge |
d. |
More; an MIS is about the past, not the future |
____ 6. A manager unused to information systems would find an ESS ____
a. |
Helps with the choice phase of problem solving |
c. |
Very easy to use |
b. |
Uncomfortable because it is highly technical and meant for IT types |
d. |
Full of data about the business environment |
____ 7. Group Support Systems differ from Decision support Systems primarily in
a. |
Having capabilities to make group processes run more smoothly |
c. |
Being less reliable because the technology is newer |
b. |
Having ability to handle more complex problems |
d. |
Nothing; they are exactly the same. |
____ 8. Automatically ordering more inventory when levels drop below a certain point is an example of a(n) ____ decision.
a. |
ad hoc |
c. |
Nonprogrammed |
b. |
programmed |
d. |
Optimized |
____ 9. Each time inventory drops below 20 units, the Argus Corporation orders 70 more. This is an example of ____.
a. |
intelligence |
c. |
Heuristics |
b. |
optimization |
d. |
Creativity |
____ 10. Antonia Fractillini needs to arrive at the absolute best decision. While it may not be as fast, it must be the best solution. She should use a(n) ____ model.
a. |
optimization |
c. |
Satisficing |
b. |
simulation |
d. |
linear programming |
____ 11. Greg wants a report on his desk each time inventory levels drop below 20. This is an example of a(n) ____ report.
a. |
summary |
c. |
demand |
b. |
ad hoc |
d. |
exception |
____ 12. A(n) ____ report provides a summary of the critical activities of the previous day.
a. |
key-indicator |
c. |
exception |
b. |
demand |
d. |
drill-down |
____ 13. ____ reports are reports that are automatically produced when a situation is unusual or requires management action.
a. |
Demand |
c. |
Drill-down |
b. |
Scheduled |
d. |
Exception |
____ 14. Through the use of ____ reports, analysts are able to see data at a high level first, then at a more detailed level, and then at a very detailed level.
a. |
Exception |
c. |
scheduled |
b. |
drill-down |
d. |
key-indicator |
____ 15. Every MIS is potentially obsolete, because _____
a. |
MIS is an old technology that has been replaced by newer ones like group support systems and decision support systems. |
c. |
They don’t solve a problem, they merely allow individuals to “swim” in the data to get a feel for the history of the problem. |
b. |
Each MIS is specialized to a functional area. |
d. |
The design of the data dictionary reflects past concerns about what is important to the business. |
____ 16. ____ is a decision-making approach that encourages feedback from individual group members, and the final decision is made by voting.
a. |
The group consensus approach |
c. |
The nominal group technique |
b. |
Brainstorming |
d. |
The delphi approach |
____ 17. A(n) ____ consists of hardware and software that stores knowledge and makes inferences, similar to a human expert.
a. |
expert system |
c. |
neural network |
b. |
vision system |
d. |
genetic algorithm |
____ 18. Management Support Systems exist to
a. |
Help managers make decisions |
c. |
Help managers ask better questions |
b. |
Help managers reach conclusions |
d. |
Help managers gather data |
____ 19. Bill needs to project profits for next quarter based on a choice among three new products to introduce. Mary has developed a model to make these projections based on the experiences their firm has had with new products. The use of this model is most appropriate in a(n)
a. |
MIS |
c. |
Decision Support System |
b. |
Consulting system |
d. |
Expert System |
____ 20. Because of the technology life cycle
a. |
Information transfer is the user’s responsibility |
c. |
There is no payback until information technology is complete and ready for use |
b. |
Information is a resource that needs to be managed |
d. |
Technology is extremely difficult to manage and use profitably |
The questions on the final will be similar to the above. Note especially questions 19 and 20. These questions are examples of (1) case exploration and (2) logical puzzles. There will be more of these on the final exam. In the first instance, you will be given mini-cases (a paragraph or two) and asked to provide commentary through multiple-choice questions. In the second instance, you will be given a set of statements and asked how they relate or to provide reasons or implications for them.
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Class Date
Time
2:40 pm Apr. 23 3-5 pm
6:30pm April 23 6-8 pm
Exam
length: 2 hours
No. of questions: 100
Content: Cumulative
Question type: Multiple Choice
Response medium:
Scantron Form
No. 882
Please do not bring
books, notebooks, computers, or notes to the exam.
You must have some form of picture ID, which will be checked. ALL exam
materials will be numbered prior to distribution and collected and checked
against response forms.
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