Second Diagnostic Quiz

 

Click on the Appropriate Symbol Below for

? Diagnostic Quiz #2 Questions

4 Details on the Final Examination

 

 

Multiple Choice

Identify the letter of the choice that best completes the statement or answers the question.

 

____    1.   The component of a management support system that actually provides the advice is the ____

a.

Dialog manager

c.

Model base

b.

Data base

d.

Model capture element

 

 

____    2.   Users have roles in all the following aspects of management support systems except ____

a.

Knowledge capture

c.

Usage

b.

System maintenance

d.

Feedback on value

 

 

____    3.   Crandall's Creamery accumulates all business transactions throughout the day. At midnight, all transactions are processed. This is an example of ____.

a.

OLTP

c.

real-time processing

b.

batch processing

d.

occurrence processing

 

 

____    4.   The Bourbon Construction Company enters orders directly into their computer system and they are processed immediately using ____.

a.

OLTP

c.

DSS

b.

batch processing

d.

SAP R/3

 

 

____    5.   A manager using a DSS should be paid ____ than one of an MIS because ____.

a.

Less; DSS are easier to use and intended to support managers who know little about information systems

c.

More; an MIS basically clerical in nature as they are about data and not decision making

b.

Less; DSS provides more support, capturing more refined knowledge

d.

More; an MIS is about the past, not the future

 

 

____    6.   A manager unused to information systems would find an ESS ____

a.

Helps with the choice phase of problem solving

c.

Very easy to use

b.

Uncomfortable because it is highly technical and meant for IT types

d.

Full of data about the business environment

 

 

____    7.   Group Support Systems differ from Decision support Systems primarily in

a.

Having capabilities to make group processes run more smoothly

c.

Being less reliable because the technology is newer

b.

Having ability to handle more complex problems

d.

Nothing; they are exactly the same.

 

 

____    8.   Automatically ordering more inventory when levels drop below a certain point is an example of a(n) ____ decision.

a.

ad hoc

c.

Nonprogrammed

b.

programmed

d.

Optimized

 

 

____    9.   Each time inventory drops below 20 units, the Argus Corporation orders 70 more. This is an example of ____.

a.

intelligence

c.

Heuristics

b.

optimization

d.

Creativity

 

 

____   10.   Antonia Fractillini needs to arrive at the absolute best decision. While it may not be as fast, it must be the best solution. She should use a(n) ____ model.

a.

optimization

c.

Satisficing

b.

simulation

d.

linear programming

 

 


 

____   11.   Greg wants a report on his desk each time inventory levels drop below 20. This is an example of a(n) ____ report.

a.

summary

c.

demand

b.

ad hoc

d.

exception

 

 

____   12.   A(n) ____ report provides a summary of the critical activities of the previous day.

a.

key-indicator

c.

exception

b.

demand

d.

drill-down

 

 

____   13.   ____ reports are reports that are automatically produced when a situation is unusual or requires management action.

a.

Demand

c.

Drill-down

b.

Scheduled

d.

Exception

 

 

____   14.   Through the use of ____ reports, analysts are able to see data at a high level first, then at a more detailed level, and then at a very detailed level.

a.

Exception

c.

scheduled

b.

drill-down

d.

key-indicator

 

 

____   15.   Every MIS is potentially obsolete, because _____

a.

MIS is an old technology that has been replaced by newer ones like group support systems and decision support systems.

c.

They don’t solve a problem, they merely allow individuals to “swim” in the data to get a feel for the history of the problem.

b.

Each MIS is specialized to a functional area.

d.

The design of the data dictionary reflects past concerns about what is important to the business.

 

 

____   16.   ____ is a decision-making approach that encourages feedback from individual group members, and the final decision is made by voting.

a.

The group consensus approach

c.

The nominal group technique

b.

Brainstorming

d.

The delphi approach

 

 

____   17.   A(n) ____ consists of hardware and software that stores knowledge and makes inferences, similar to a human expert.

a.

expert system

c.

neural network

b.

vision system

d.

genetic algorithm

 

 

____   18.   Management Support Systems exist to

a.

Help managers make decisions

c.

Help managers ask better questions

b.

Help managers reach conclusions

d.

Help managers gather data

 

 

____   19.   Bill needs to project profits for next quarter based on a choice among three new products to introduce.  Mary has developed a model to make these projections based on the experiences their firm has had with new products.  The use of this model is most appropriate in a(n)

a.

MIS

c.

Decision Support System

b.

Consulting system

d.

Expert System

 

 

____   20.   Because of the technology life cycle

a.

Information transfer is the user’s responsibility

c.

There is no payback until information technology is complete and ready for use

b.

Information is a resource that needs to be managed

d.

Technology is extremely difficult to manage and use profitably

 


 

Second Diagnostic Quiz

Answer Section

 

____    1.   The component of a management support system that actually provides the advice is the ____

a.

Dialog manager

c.

Model base

b.

Data base

d.

Model capture element

 

 

____    2.   Users have roles in all the following aspects of management support systems except ____

a.

Knowledge capture

c.

Usage

b.

System maintenance

d.

Feedback on value

 

 

____    3.   Crandall's Creamery accumulates all business transactions throughout the day. At midnight, all transactions are processed. This is an example of ____.

a.

OLTP

c.

real-time processing

b.

batch processing

d.

occurrence processing

 

 

____    4.   The Bourbon Construction Company enters orders directly into their computer system and they are processed immediately using ____.

a.

OLTP

c.

DSS

b.

batch processing

d.

SAP R/3

 

 

____    5.   A manager using a DSS should be paid ____ than one of an MIS because ____.

a.

Less; DSS are easier to use and intended to support managers who know little about information systems

c.

More; an MIS basically clerical in nature as they are about data and not decision making

b.

Less; DSS provides more support, capturing more refined knowledge

d.

More; an MIS is about the past, not the future

 

 

____    6.   A manager unused to information systems would find an ESS ____

a.

Helps with the choice phase of problem solving

c.

Very easy to use

b.

Uncomfortable because it is highly technical and meant for IT types

d.

Full of data about the business environment

 

 

____    7.   Group Support Systems differ from Decision support Systems primarily in

a.

Having capabilities to make group processes run more smoothly

c.

Being less reliable because the technology is newer

b.

Having ability to handle more complex problems

d.

Nothing; they are exactly the same.

 

 

____    8.   Automatically ordering more inventory when levels drop below a certain point is an example of a(n) ____ decision.

a.

ad hoc

c.

Nonprogrammed

b.

programmed

d.

Optimized

 

 

____    9.   Each time inventory drops below 20 units, the Argus Corporation orders 70 more. This is an example of ____.

a.

intelligence

c.

Heuristics

b.

optimization

d.

Creativity

 

 

____   10.   Antonia Fractillini needs to arrive at the absolute best decision. While it may not be as fast, it must be the best solution. She should use a(n) ____ model.

a.

optimization

c.

Satisficing

b.

simulation

d.

linear programming

 

 


 

____   11.   Greg wants a report on his desk each time inventory levels drop below 20. This is an example of a(n) ____ report.

a.

summary

c.

demand

b.

ad hoc

d.

exception

 

 

____   12.   A(n) ____ report provides a summary of the critical activities of the previous day.

a.

key-indicator

c.

exception

b.

demand

d.

drill-down

 

 

____   13.   ____ reports are reports that are automatically produced when a situation is unusual or requires management action.

a.

Demand

c.

Drill-down

b.

Scheduled

d.

Exception

 

 

____   14.   Through the use of ____ reports, analysts are able to see data at a high level first, then at a more detailed level, and then at a very detailed level.

a.

Exception

c.

scheduled

b.

drill-down

d.

key-indicator

 

 

____   15.   Every MIS is potentially obsolete, because _____

a.

MIS is an old technology that has been replaced by newer ones like group support systems and decision support systems.

c.

They don’t solve a problem, they merely allow individuals to “swim” in the data to get a feel for the history of the problem.

b.

Each MIS is specialized to a functional area.

d.

The design of the data dictionary reflects past concerns about what is important to the business.

 

 

____   16.   ____ is a decision-making approach that encourages feedback from individual group members, and the final decision is made by voting.

a.

The group consensus approach

c.

The nominal group technique

b.

Brainstorming

d.

The delphi approach

 

 

____   17.   A(n) ____ consists of hardware and software that stores knowledge and makes inferences, similar to a human expert.

a.

expert system

c.

neural network

b.

vision system

d.

genetic algorithm

 

 

____   18.   Management Support Systems exist to

a.

Help managers make decisions

c.

Help managers ask better questions

b.

Help managers reach conclusions

d.

Help managers gather data

 

 

____   19.   Bill needs to project profits for next quarter based on a choice among three new products to introduce.  Mary has developed a model to make these projections based on the experiences their firm has had with new products.  The use of this model is most appropriate in a(n)

a.

MIS

c.

Decision Support System

b.

Consulting system

d.

Expert System

 

 

____   20.   Because of the technology life cycle

a.

Information transfer is the user’s responsibility

c.

There is no payback until information technology is complete and ready for use

b.

Information is a resource that needs to be managed

d.

Technology is extremely difficult to manage and use profitably

 

 

The questions on the final will be similar to the above.  Note especially questions 19 and 20.  These questions are examples of (1) case exploration and (2) logical puzzles.  There will be more of these on the final exam.  In the first instance, you will be given mini-cases (a paragraph or two) and asked to provide commentary through multiple-choice questions.  In the second instance, you will be given a set of statements and asked how they relate or to provide reasons or implications for them.

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Final examination details

Class         Date         Time
2:40 pm     Apr. 23  3-5 pm 
6:30pm      April 23 6-8 pm

Exam length: 2 hours
No. of questions: 100
Content: Cumulative
Question type: Multiple Choice
Response medium:
Scantron Form No. 882
Please do not bring books, notebooks, computers, or notes to the exam.
  You must have some form of picture ID, which will be checked.  ALL exam materials will be numbered prior to distribution and collected and checked against response forms.

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