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? Diagnostic Quiz #2 Questions

4 Details on the Final Examination

 

Multiple Choice

The choice that best completes the statement or answers the question appears below in Boldface. Note that questions 7 and 16 have been removed.

 

____    1.   ____ involves application-to-application communications of business data between companies in a standard data format.

a.

EDI

c.

An e-index card

b.

Negotiation

d.

A transaction calendar

 

 

____    2.   Documents displayed on computer screens are referred to as ____ documents.

a.

hard copy

c.

local copy

b.

soft copy

d.

storage copy

 

 

____    3.   Crandall's Creamery accumulates all business transactions throughout the day. At midnight, all transactions are processed. This is an example of ____.

a.

OLTP

c.

real-time processing

b.

batch processing

d.

occurrence processing

 

 

____    4.   The Bourbon Construction Company enters orders directly into their computer system and they are processed immediately using ____.

a.

OLTP

c.

DSS

b.

batch processing

d.

SAP R/3

 

 

____    5.   Karen Howell looked through the documentation that traced TPS output back to its source documents. She was looking at the ____.

a.

output report

c.

OLTP documentation

b.

audit trail

d.

user manual

 

 

____    6.   The key to ____ is the real-time monitoring of business functions.

a.

OLTP

c.

ERP

b.

TPS

d.

accounting TPSs

 

 

____    7.   DISREGARD

 

 

____    8.   Automatically ordering more inventory when levels drop below a certain point is an example of a(n) ____ decision.

a.

ad hoc

c.

nonprogrammed

b.

programmed

d.

optimized

 

 

____    9.   Each time inventory drops below 20 units, the Argus Corporation orders 70 more. This is an example of ____.

a.

intelligence

c.

heuristics

b.

optimization

d.

creativity

 

 

____   10.   Antonia Fractillini needs to arrive at the absolute best decision. While it may not be as fast, it must be the best solution. She should use a(n) ____ model.

a.

optimization

c.

satisficing

b.

simulation

d.

linear programming

 

 

____   11.   Greg wants a report on his desk each time inventory levels drop below 20. This is an example of a(n) ____ report.

a.

summary

c.

demand

b.

ad hoc

d.

exception

 

 

____   12.   A(n) ____ report provides a summary of the critical activities of the previous day.

a.

key-indicator

c.

exception

b.

demand

d.

drill-down

 

 

____   13.   ____ reports are reports that are automatically produced when a situation is unusual or requires management action.

a.

Demand

c.

Drill-down

b.

Scheduled

d.

Exception

 

 

____   14.   Through the use of ____ reports, analysts are able to see data at a high level first, then at a more detailed level, and then at a very detailed level.

a.

exception

c.

scheduled

b.

drill-down

d.

key-indicator

 

 

____   15.   A(n) ____ MIS supports managerial activities in product development, distribution, pricing decisions, promotional effectiveness, and sales forecasting.

a.

financial

c.

manufacturing

b.

accounting

d.

marketing

 

 

____   16.   DISREGARD

 

 

____   17.   A(n) ____ consists of hardware and software that stores knowledge and makes inferences, similar to a human expert.

a.

expert system

c.

neural network

b.

vision system

d.

genetic algorithm

 

 

____   18.   Management Support Systems exist to

a.

Help managers make decisions

c.

Help managers ask better questions

b.

Help managers reach conclusions

d.

Help managers gather data

 

 

____   19.   Bill needs to project profits for next quarter based on a choice among three new products to introduce.  Mary has developed a model to make these projections based on the experiences their firm has had with new products.  The use of this model is most appropriate in a(n)

a.

MIS

c.

Decision Support System

b.

Consulting system

d.

Expert System

 

 

____   20.   Because of the technology life cycle

a.

Information transfer is the user’s responsibility

c.

There is no payback until information technology is complete and ready for use

b.

Information is a resource that needs to be managed

d.

Technology is extremely difficult to manage and use profitably

 

The questions on the final will be similar to the above.  Note especially questions 19 and 20.  These questions are examples of (1) case exploration and (2) logical puzzles.  There will be more of these on the final exam.  In the first instance, you will be given minicases (a paragraph or two) and asked to provide commentary through multiple-choice questions.  In the second instance, you will be given a set of statements and asked how they relate or to provide reasons or implications for them.

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Final examination details

Class         Date         Time
9:20am      Dec. 11    8:00-10:00 am
1:20pm      Dec. 8      3:30-5:30 pm

Exam length: 2 hours
No. of questions: 100
Content: Cumulative
Question type: Multiple Choice
Response medium:
Scantron Form No. 882
Please do not bring books, notebooks, computers, or notes to the exam.
  You must have some form of picture ID, which will be checked.  ALL exam materials will be numbered prior to distribution and collected and checked against response forms.

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